Our experience, drive for excellence, and intimate knowledge of the customer journey is the heart of our hearing care approach at Creekside Hearing.

Creekside Hearing are the paramount ones of any business. If you want attention to detail, personal service and follow up then choose these folks. I would give them 10 Stars if I could. The entire team are pros! Doesn’t get any better then this.

Paul M.

Brenda S.

Gary H.

Thank you to the whole team at Creekside Hearing! The entire customer service experience from the first phone call with Michelle to the day I walked out with my Signia 7 hearing aids was absolutely top notch! Excellent product knowledge, every one of my questions was answered thoroughly!

I am very pleased with my hearing aids. My wife and I just spent three days driving to Florida and for the first time in years we could have a conversation in the car! Sometimes with the radio on!

Glad I chose Creekside Hearing!

Darryl U.

I cannot give higher praise to the initial appointment. I was treated with kindness, professionalism and the testing was extensive . I felt completely at ease with the entire process. Best money I have ever spent for my personal healthcare. Highly recommend if you have concerns with your hearing to get it tested here.

Steve T.

Come here for the best audiology technical acumen and customer support in Kitchener-Waterloo region. My father (96yo) had worn hearing aids from other well-known local audiologists for several decades before being fitted by Creekside last year and I can finally have a normal conversation with him. You can buy these little amplifiers anywhere, but the people behind them really matter. Thanks Creekside!

T. Vetter

I want to thank Michelle and Makenna for an amazing experience with Creekside. The testing was beyond anything I had ever experienced at other hearing centers. Their testing and equipment went well over anything I had ever gone through before including my hospital testing.

They also helped me with the application for WSIB which I absolutely did not expect. I thank everyone there for my truly amazing experience.

Linda P.

Creekside Hearing is a great place to visit when you are have hearing issues. The staff are so helpful and accommodating. They are quick to deal with any issues you may have. The office staff are warm and welcoming. A great place for all your hearing needs. Thank you Creekside

Diane M

Had a great experience here. Very welcoming staff. They did a comprehensive hearing evaluation, took their time to explain everything from start to finish, and answered all my questions and provided any proofs I needed. Thank you so much for the TLC and all that you do Creekside hearing! We need more caring businesses like you out there.

Lynn A.

I was a little nervous coming in to get my hearing checked and Becca and Michelle gave me a very warm and welcoming reception! The hearing test itself was so easy to do and I had no issues with my hearing as it turned out. My girlfriend that came with me needed a hearing aid as it turned out and Becca was so professional and knowledgeable when offering her a solution. I would highly recommend Creekside Hearing for all of your hearing needs and concerns! Thank you Becca and Michelle for your excellent service!!

Barbara S.

Got thoroughly tested by team at Creekside Hearing yesterday. Have mild to moderate hearing loss and tinnitus.

Kind, professional service. They let me test drive hearing aids. With their encouragement and knowledge, I am adjusting to my new normal. Thank you 🌻 Creekside Hearing!!

C Stewart.

Enjoyed the testing experience in your pleasant location. Getting used to wearing hearing aids. The product is easy to use and very good quality. Thanks for your great service.

Lois B.

The staff at Creekside was amazing.
They helped me with finding the best fit for me and I would recommend anyone to give them a call.

Colin H.

Pleasant and friendly first visits. Detailed and thorough hearing tests, followed up with caring and clear explanation. Solutions are recommended, but not “forced”. They make you feel like family and friend, and welcome feedback and follow up.

H. Wicher

Becca and Michelle are wonderful to work with and made my experience at Creekside Hearing a lot of fun! I enjoyed the testing and walk through of the results, trying out some cool new hearing aids for the first time. I’ve always wanted better protection while playing my drum kit and ordered custom fitted musicians earplugs. I’ll be putting them to the test at a concert this weekend and at the rehearsal hall. Thanks again for the awesome service and products, ladies!

Ryan K.

Excellent and professional service. The staff is very friendly, knowledgeable, compassionate and excellent communicating with elderly patients.

Judy Horne

From the moment you walk in you are treated like part of the family. They are warm and welcoming and take the time to explain what they are doing and why it’s important to your health. Thank you for putting me at ease! I never felt rushed and the team was so friendly and knowledgeable. I highly recommend Creekside Hearing. You won’t be disappointed.

Ally R.

Professional service and amazing people! I went to discuss some earwax buildup concerns. Highly recommend!

Evangelos T. 

From the moment I walked in the door I was greeted with friendly professional people. They explained all aspects of the testing and were very thorough. The whole process was very pleasant. I had 20% hearing loss, and they fitted me with the right device to aid in my hearing.

I would recommend Creekside Hearing to everyone. A great experience.

Rick S.

I want to thank Creekside Hearing for a very positive experience. The staff were very friendly and informative. Warm decor, comfortable office with state-of-the-art equipment made my visit definitely worthwhile. These people put you at ease and are truly professional. They know their stuff. Given my overall experience I am confident I have chosen the best hearing facility in the area. I highly recommend this business.

Laurie R.

I went here for my first hearing test and it was a very positive experience. The staff are very knowledgeable and kind and make you feel comfortable as soon as you walk through the door. I highly recommend to everyone to use Creekside for your hearing needs!

Charlotte W.

I had a great experience at Creekside Hearing. They helped remove ear wax quickly and professionally, and the whole process was smooth and comfortable. The staff were very kind, helpful, and made me feel at ease the entire time. I really appreciated how efficient and friendly they were. Highly recommend!

Ahmet

Excellent service and customer care for my mother in-law and husband. Highly recommend this business.

Susan M.

Great experience, staff very friendly and professional. Flexible hours for making appointments that worked with my schedule. Plan on returning on a regular basis to check on hearing needs.

Lois W.