As the owner of Creekside Hearing, my vision is simple: to provide every patient with thoughtful, professional and compassionate hearing and tinnitus care. I believe hearing care is healthcare, and that each person deserves to feel heard, understood and supported throughout their journey.

At Creekside Hearing, our focus is on the individual—not simply a hearing test or a hearing aid. We take the time to understand each patient’s concerns, communication needs, lifestyle and goals so our clinical team can recommend evidence-based solutions that are appropriate for them. Whether someone is experiencing changes in their hearing, struggling with tinnitus, or simply wants to better understand their hearing health, our goal is to provide clear information and personalized care so they can make informed decisions.

I have worked in the hearing healthcare industry since 2007, gaining experience in both hearing aid manufacturing and hearing clinic operations. Over the years, I have seen firsthand how important exceptional service, ongoing support and strong patient relationships are to a positive hearing care experience.

That experience helped shape my vision for Creekside Hearing: an independent clinic where patients are treated as individuals, care is personalized, and relationships extend well beyond the initial appointment.

For me, the most important measure of our success is that patients leave Creekside Hearing feeling listened to, well informed, and confident that they have a team committed to supporting their hearing health for the long term

Natalie is a Hearing Instrument Specialist with over 10 years of experience helping people reconnect with the sounds that make life richer. She holds a Joint Honours degree in Psychology and Linguistics from the University of Ottawa (2009) and completed her Hearing Instrument Specialist Advanced Diploma at George Brown College (2014). This background allows her to blend strong technical expertise with a deep appreciation for communication and human connection.

Natalie is passionate about patient-centered care and takes a holistic approach to hearing health, focusing on the whole person—not just the technology. She is committed to creating an experience that feels supportive, comfortable, and even a little fun, helping patients feel confident, understood, and truly heard.

Outside of the clinic, Natalie enjoys singing along to music, watching movies, hiking outdoors, and spending time with her family and her two children. A devoted animal lover, she believes that curiosity, compassion, and a sense of joy are just as essential in life as they are in exceptional hearing care